Privacy Policy

Last Updated: September 18, 2026

Joyful Voices Chorus (“we,” “our,” or “us”) is a 501(c)(3) non-profit organization dedicated to providing a supportive, community chorus experience for singers living with Alzheimer's or other dementias and their caregivers. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.joyfulvoiceschorus.org (or our secondary domain https://www.joyfulvoices.org), register for our chorus, volunteer, or make a donation.

1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our organization. This includes:
Personal Identifiers: Name, email address, phone number, and physical mailing address (such as when you register or fill out our contact form).
Chorus Registration Data: Information provided on singer and caregiver registration forms (e.g., Joyful Voices Duets Registration Form) to facilitate rehearsal planning and support safety.

Donation Information: Financial details collected when you make a contribution. Online donations are securely processed through our third-party provider, Zeffy. We do not directly store your credit card numbers or financial account details.

Stories and Media: Testimonials, memories, or stories you submit to us via email, which may be featured on our website or social media with your explicit permission.

2. How We Use Your Information
We use the information we collect to advance our mission and support our chorus community. Specifically, we use your data to:

Process your chorus registrations, volunteer applications, and donations.
Send updates, newsletter communications, and event reminders through Constant Contact.
Respond to your inquiries submitted via our contact forms.
Manage, maintain, and secure our website operations.
Comply with legal, tax (501(c)(3) reporting), and regulatory obligations.

3. Third-Party Services We Use
To run our non-profit efficiently, we partner with trusted third-party service providers. These platforms handle your data according to their own privacy standards:

Website Hosting & Management: Our website is built and hosted using Wix and GoDaddy. These platforms collect standard technical usage data and cookies to keep the site functioning securely.
Email Marketing: We use Constant Contact to manage our email lists and distribute community updates. You can unsubscribe from these emails at any time using the link at the bottom of the message.
Donation Processing: We use Zeffy to process online donations securely without deduction fees.
Social Media & Video: We embed or link to our official profiles on Facebook and YouTube to share performance videos, rehearsal photos, and community highlights. Interacting with these platforms is subject to the respective privacy policies of Meta and Google.

4. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. We only share information with service providers (listed above) who perform vital operations on our behalf, or when required by law to protect our rights, community safety, or to comply with a judicial proceeding.

5. Cookies and Tracking Technologies
Our website vendors (Wix and GoDaddy) may use cookies, web beacons, and similar tracking technologies to optimize website performance and analyze traffic patterns. You can adjust your browser settings to refuse cookies, though some features of the website may not function perfectly as a result.

6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the internet or data storage system can be guaranteed 100% secure.

7. Your Rights and Choices
You have control over your personal information. You may:

Review, update, or request the deletion of the personal data you have provided to us.
Opt out of receiving marketing or promotional emails from us by clicking the "Unsubscribe" link in our Constant Contact emails.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Joyful Voices Chorus
13621 W. Salisbury Road
Midlothian, VA 23113
Phone: 804-794-5311
Email: info@JoyfulVoicesChorus.org